Success story
Ferris Sets the Standard for Health Care Innovation with Tap Telehealth “Easy Button”
Leading the Way
How Ferris Made Healthcare as Simple as Turning on the Tap
Text‑a‑Doc service cuts 911 calls, keeps kids in class, and gives every household medical access regardless of insurance status.
Tap Telehealth
Citywide Impact
Ferris, Texas — April 23, 2025 – The City of Ferris today announced record‑breaking results from its partnership with MD Health Pathways and their Tap Telehealth program, proving that smart cities can make healthcare as effortless as turning on the tap. By giving every resident an “easy button” to reach a local doctor by text, Ferris has:
Reduced non‑urgent 911 calls by 19 % since 2022, freeing EMTs to focus on true emergencies like accidents, strokes, and heart attacks.
Lowered school sick‑day absences 15%, returning roughly $45 per student per day in weighted daily attendance funding to Ferris ISD.
Enrolled the majority of Ferris households in less than three years, with 70 % using the service at least once.
“In Ferris we treat health access the same way we treat clean water or reliable power—essential infrastructure. Tap Telehealth puts a clinician in every resident’s pocket, so families stay healthy and our first responders are available for true medical emergencies.”
Tap Telehealth works through a simple text conversation that can escalate to phone or video. Prescriptions are sent instantly to local pharmacies, and follow‑ups are handled automatically, all with zero insurance or co‑pays. The flat $9 per family per month fee is bundled into residents’ water utility bills, costing the City nothing while delivering huge community dividends.
With Texas reporting new measles cases this year, Ferris residents are already covered. Tap Telehealth clinicians can identify exposure risk, monitor symptoms daily, and direct only the right patients to in‑person care—keeping businesses open and classrooms full.
City leaders are inviting other municipalities to replicate the model. “Ferris has shown that community health readinessdoesn’t have to be complicated or expensive,” Williams added. “If your residents don’t have an easy button for care, they deserve one.”
“Think of it as a friend‑with‑a‑medical‑degree on speed dial. It’s private, doctor‑led care—not government healthcare—made ridiculously easy for everyone.”
Are you ready for a success in your community?
Let’s Bring This Success to Your Community
Let us show you how MD Health Pathways can reduce costs, expand access, and strengthen care delivery for your residents.
Reach out to learn how we can tailor this proven model to your local needs.
Call us at 972-688-6330
Email us at info@mdhealthpathways.com